About us

Shazam Casino is operated by Alistair Solutions N.V., a company registered in Curaçao. We created Shazam Casino to provide a clear, responsible approach to online casino entertainment, with the company’s work guided by fairness, accountability and respect for customers. Our purpose is to operate the brand with straightforward standards and a focus on responsible participation. We aim to build a company that listens, learns and makes considered decisions as it develops, while keeping its commitments and the needs of its customers in view.

Our Mission

Our mission is to operate Shazam Casino with care, clarity and accountability. We aim to communicate our terms plainly, treat customers respectfully and promote informed choices. Responsible participation is part of how we define our role as an online casino company. We recognise that gambling is not suitable for everyone, and we support the use of personal limits and other responsible gambling measures.

Alistair Solutions N.V. is based in Curaçao and operates Shazam Casino under the company’s stated Curaçao licensing arrangement. We take our responsibilities as an operator seriously and aim to conduct the business in line with the requirements that apply to it.

Our Vision

Our vision is to develop Shazam Casino as a company known for consistency and clear communication. We want the way we operate to reflect the same principles over time: explain our policies, take customer concerns seriously and make decisions with accountability. Growth matters, but it should be supported by responsible business practices rather than pursued at any cost.

Our Core Values

Accountability

We take responsibility for the way Shazam Casino is operated and for the standards communicated to customers. Clear information and consistent conduct help set expectations and support informed decisions.

Respect

Every customer should be treated fairly and with consideration. We value direct communication and recognise the importance of personal choice, privacy and responsible participation.

Responsible conduct

We regard responsible gambling as an important part of our business. Our approach encourages customers to understand their own limits and to seek support when gambling stops being enjoyable or manageable.

Company Culture

We aim to build a company culture centred on practical communication, thoughtful decisions and continuous learning. These principles guide how we approach our responsibilities and how we want Shazam Casino to develop. We value a measured approach: listen to concerns, consider the information available and make improvements where they are appropriate.

Long-Term Goals

Our long-term goal is to strengthen the company behind Shazam Casino through steady, responsible development. We intend to keep our business practices aligned with applicable requirements, maintain clear communication and review how we serve customers as expectations change. We also aim to keep responsible participation central to the company’s decisions. The focus is on building a sustainable operation and preserving the principles that shape Shazam Casino, rather than making promises about outcomes we cannot guarantee.