Terms, Conditions, and Rules
Welcome to Shazam Casino. These Terms and Conditions set out the rules for using our website, games, account services and payment features. They describe your responsibilities as an account holder and the conditions under which we provide access to the platform. By registering or continuing to use Shazam Casino, you agree to follow these terms and any rules displayed for a particular game, payment method or promotion. Please read them before depositing or playing. If you do not agree, do not register or use the service. Availability of Shazam Casino does not mean its use is permitted in every location.
Eligibility and Account Responsibilities
You must be at least 18 years old and legally permitted to use online casino services where you are located. It is your responsibility to understand any rules that apply to you before registering or playing. Access may be restricted by location or account eligibility.
Register with accurate, complete information and keep it up to date. Only one account is permitted per person, household, IP address or device. Keep your login details private and tell support if you believe someone else has accessed your account. You are responsible for activity carried out through your account.
Identity Checks
We may require identity, address or payment documents before allowing certain account actions, including withdrawals. Documents must be clear, current and belong to the account holder. Account access or payments may be restricted until required checks are complete. Do not use a payment method belonging to another person.
Acceptable Use
Use Shazam Casino only for your own play and with funds obtained lawfully. Do not create duplicate accounts, provide false details, use a VPN to conceal your location, attempt to interfere with games or transactions, or coordinate play to gain an unfair advantage. We may suspend or close accounts where these conditions are breached. Any effect on balances or winnings is subject to the applicable terms and the circumstances of the breach.
Bonuses and Promotions
Promotions may have separate eligibility rules, minimum deposits, wagering requirements, game restrictions, maximum bets, expiry dates and withdrawal conditions. Read the offer terms before claiming. Unless an offer says otherwise, only one bonus may be used per deposit. Bonus funds may be removed when a withdrawal is made, and play that breaches an offer’s rules may make associated bonus winnings ineligible for withdrawal.
Deposits and Withdrawals
Available payment methods and transaction limits are shown in the Cashier. Minimum deposits vary by method. Withdrawals are subject to the stated minimum and account limits, as well as any required identity checks and applicable bonus conditions. A deposit may need to be wagered before a withdrawal is requested. Processing times can vary by method and by any bank or payment provider involved.
Questions and Disputes
If you believe an account balance, payment, game result or promotion has been handled incorrectly, contact support with your account details and the relevant transaction or game information. We may ask for further information to assess the matter. Keep copies of any relevant records and do not share passwords or full payment credentials in a support message.
Changes to These Terms
We may update these Terms and Conditions when account features, payment options, promotions or applicable requirements change. Updated terms will be made available on the platform. Review them periodically. If you do not accept an update, stop using the service and contact support about any remaining account balance.